Nexus Voyages respects the privacy of its clients and is committed to handling personal information responsibly. This Privacy Policy explains how Nexus Voyages collects, uses, stores, shares, protects, and retains personal information. By making a booking, providing personal information, or using our website and services, the client acknowledges this Privacy Policy.
Nexus Voyages may collect the following information where necessary:
If a client provides information about another traveler, the client confirms that they are authorized to provide that information and that the other traveler has been informed about this Privacy Policy.
Nexus Voyages may use personal information to:
Passport, identification, medical, health-related, and accessibility information will only be collected and used where reasonably necessary for:
Where consent is legally required, Nexus Voyages will request appropriate consent before processing such information.
Nexus Voyages may share relevant personal information with:
Only information reasonably necessary for the relevant purpose will be shared. Nexus Voyages does not sell clients’ personal information as commercial mailing lists.
Travel arrangements may require personal information to be transferred to or processed by suppliers located in other countries. Nexus Voyages will take reasonable steps to ensure that personal information is shared only for authorized purposes and handled with appropriate safeguards, subject to applicable law.
Payments may be processed through independent banks or third-party payment processors. Nexus Voyages will not store complete payment-card details unless doing so is necessary, authorized, secure, and compliant with applicable legal and payment-security requirements. Third-party payment processors may process information under their own privacy policies and terms.
Nexus Voyages will use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, accidental loss, misuse, unauthorized disclosure, alteration, and destruction. However, no internet transmission or electronic-storage system can be guaranteed to be completely secure.
Personal information will only be kept for as long as reasonably necessary for providing and managing services, customer support, accounting and tax obligations, legal and regulatory compliance, fraud prevention, complaint and dispute resolution, and other legitimate business purposes. When personal information is no longer required, it may be securely deleted, destroyed, or anonymized.
Depending on applicable law, a client may have the right to request access to their personal information, request correction of inaccurate or incomplete information, request deletion of eligible information, object to or restrict certain processing, withdraw previously provided consent, stop receiving marketing communications, request a transferable copy of eligible information, and submit a complaint to the relevant data-protection authority.
Certain information may need to be retained for legal, contractual, accounting, security, or fraud-prevention reasons. Nexus Voyages may request identification before processing a privacy request.
Nexus Voyages may send promotional emails, messages, or offers where the client has provided consent or where such communication is otherwise permitted by applicable law. The client may unsubscribe at any time by using the unsubscribe option in the communication, replying with an opt-out request, or contacting Nexus Voyages directly. Opting out of marketing communications will not prevent Nexus Voyages from sending necessary booking, payment, safety, or service-related messages.
The Nexus Voyages website may use cookies and similar technologies for website functionality, security, remembering user preferences, performance measurement, and understanding how visitors use the website. Where legally required, consent will be requested before non-essential cookies are used. Users may manage cookies through their browser or available cookie settings.
Bookings involving minors must be made or authorized by a parent or legal guardian. Nexus Voyages will only process a minor’s information where reasonably necessary for travel arrangements, safety, emergency support, or legal compliance.
The Nexus Voyages website, itinerary, or communications may include links to third-party websites. Nexus Voyages does not control and is not responsible for the privacy, security, content, or practices of third-party websites. Clients should review the privacy policy of each third-party website before providing personal information.
Nexus Voyages may update this Privacy Policy to reflect changes in its services, operations, or legal obligations. The updated version will be published on the Nexus Voyages website with a revised “Last Updated: August 6, 2026.
For privacy questions, requests, or complaints, please contact: